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How do I change my password?
How to make a deposit?
Payment Systems
Casino
What is a wager?
How to cash the bonus balance?
What are Welcome Bonuses?
What is a cashback?
What is volatility?
What are coins in slots and how do they interact with real money?
What should I do if the bonus game does not start?
What should I do if the slot does not start or shows an error?
When does a wagering requirement expire?
In which games can the bonus be wagered?
Profile
Creating an account
How to create an account?
What is a username?
What should I enter in the “Enter your e-mail” field?
What kind of a password should I use?
How do I change my password?
Which currency should I choose when creating an account? What does it mean?
Do I have to accept terms and conditions?
What is a promo code, do I have to enter it and where can I find it?
Why do I have to enter 4 digits from an image to complete my registration?
How to verify my e-mail address? Is it necessary?
What is identity verification?
Can I have more than one account?
Identity and payment systems verification
1. Identity verification
2. Payment systems confirmation
Two-factor authentication
Payments
How to make a deposit?
How to receive winnings?
Payment Systems
General questions on withdrawals and deposits
What is the minimum deposit amount?
What is the minimum withdrawal amount?
How to withdraw funds?
What to do if a bank rejects a card deposit?
How long does the withdrawal take?
Why was my withdrawal request rejected?
What should I do if the money is debited by the payment system but not credited to my player account?
Does the website charge a withdrawal fee?
Are there any withdrawal restrictions in the case of bonuses?
Can I make a deposit from the mobile app?
Is it safe to keep money in a game account?

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